Flavio has collaborated to develop and diagnose digital transformation solutions for more than a decade. His prominent role involves managing multidisciplinary teams or projects in different market segments such as Finance, Travel, Entertainment, Retail, and Education. Currently, as a UX Research Advisor at Dell, he empowers global product teams to make better-informed decisions through continuous research. Also, he assists the organization in scaling Research Operations internationally. He holds a degree in Industrial Design from ESDI-UERJ, specializing in Ergonomics and Usability, and a Master's degree in (Human-Computer Interaction) from PUC-Rio.
Uncover the transformative power of ResearchOps in global product teams. Dive into how Knowledge Management paves the way for better collaboration and helps us to improve our informed decisions while expanding the horizons of research opportunities.